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Privacy policy

What we collect, why we collect it and how you control it.

Draft for legal review

This page describes how the platform currently works. Replace it with text approved by your legal counsel before relying on it.
On this page
  1. 1. Scope
  2. 2. Information we collect
  3. 3. How we use information
  4. 4. Sharing
  5. 5. Retention
  6. 6. Security
  7. 7. Your choices and rights
  8. 8. Contact

Last updated 07 Oct 2026

1. Scope

This policy explains what personal information QUOBIN collects when you visit quobin.com, use the web or Android app, or contact support, and how that information is used and protected.

2. Information we collect

We collect information you give us and information created when you use the platform.

  • Account details: email address, password hash, country, display currency and, if you sign in with Google, your Google profile name and picture.
  • Identity details: first and last name, date of birth, address and images of the identity document you upload for verification.
  • Payment details: deposit and withdrawal amounts, the method you choose, the sender number or wallet address you enter and any payment proof you upload.
  • Trading activity: trades, pending orders, balances, tournament entries and copy-trading settings.
  • Support messages you send through the in-app chat.
  • Technical data such as IP address, device and browser type, needed to keep sessions secure.

3. How we use information

We use personal information to operate the account and the platform.

  • Creating and securing your account, including email verification codes for login and withdrawals.
  • Verifying your identity before withdrawals and preventing fraud or duplicate accounts.
  • Processing deposits, withdrawals and tournament prizes.
  • Answering support requests.
  • Sending service notifications that you can read in the notification center.

4. Sharing

We do not sell personal information. We share it only with service providers that help run the platform, such as hosting, email delivery and image storage, and only to the extent they need it to provide that service, or where the law requires disclosure.

5. Retention

We keep account and transaction records for as long as the account is open and for the period required by applicable law afterwards. When you delete your account from My account, your profile, trades, deposits, withdrawals and support messages are removed, except where we must keep records by law.

6. Security

Passwords are stored as one-way hashes, sessions use signed tokens in secure cookies, and you can require an email code at login and for withdrawals. No system is completely secure, so keep your password private and enable the email code options.

7. Your choices and rights

You can view and update your profile from My account, change your password, turn email codes on or off and delete your account. Depending on where you live you may have additional rights to access or correct your data; contact support to make a request.

8. Contact

Questions about this policy can be sent through the support chat in the terminal.